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FAQ's

Do you offer free shipping?

Yes, we provide free shipping on all orders. The shipping cost is already included in the product price, so there are no additional charges at checkout.

How long will it take to receive my order?

Delivery times vary depending on your location and the specific product. Typically, orders are processed within 1-3 business days, and shipping times range from 3-10 business days. You can track your order using the tracking information provided once your order has been shipped.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.

Can I return or exchange items if I'm not satisfied?

Yes, we offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return the item(s) within14 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information on our policy and instructions on how to initiate a return or exchange.

How can I contact customer support?

Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by email atcozylyfee@gmail.comor by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during regular business hours.

Can I track my order?

Yes, you can track your order using the tracking information provided once your order has been shipped. Simply click on the tracking link in your shipping confirmation email or enter the tracking number on our website's tracking page.

Do you ship internationally?

Yes, we offer a worldwide shipping for Free.

How can I stay updated on promotions and new products?

To stay informed about promotions, new arrivals, and exclusive offers, be sure to subscribe to our newsletter and follow us on social media. You can also check our website regularly for updates on the latest deals and products.